Terms of service

By using Brnzo or placing an order, you agree to these terms.

Product Accuracy

We try to keep product names, photos, prices, descriptions, variants, and availability accurate.

Colors, flower arrangements, packaging, handmade details, décor finishes, and product appearance may vary slightly because of screen settings, lighting, natural materials, or supplier updates.

Lifestyle images may include props not included with the product unless clearly stated.

Pricing and Availability

Prices are shown in USD unless stated otherwise. Prices, promotions, availability, and product details may change without notice.

Orders and Payment

Orders are confirmed after successful payment. We may cancel orders that appear fraudulent, high-risk, unavailable, incorrectly priced, or submitted with incorrect information.

Shipping and Returns

Shipping, delivery issues, returns, refunds, cancellations, damaged items, flowers, personalized products, and smart gadgets are handled under the policies linked on our website.

Product Safety

Customers are responsible for using products safely and following instructions.

Candles, candle warmers, lamps, gadgets, baby products, and wellness items should be used with care. Wellness products are for general personal use only and are not medical devices unless clearly stated.

Intellectual Property

Brnzo website content, copy, images, layout, and branding may not be copied or used without permission.

Limitation of Liability

Brnzo is not responsible for indirect losses caused by carrier delays, incorrect customer information, misuse, natural product variation, unauthorized repairs, or events outside our control.